Caltrans customer service request. Hearing Impaired (TTY): 650.
Caltrans customer service request 4287 . Find resources in your city or neighborhood. SLV Program Implementation Efforts Jump to original Hwy 9/SLV Complete Streets Plan Current Projects – NEW: Rural Highways Safety Plan – Boulder Creek Complete Streets Improvements (Construction 2028+) – Caltrans Felton to SLV Schools Safety Project (Cons. However, no worries if you don't see anything, as we're always hiring! California Department of Transportation (Caltrans) Customer Service Requests Non-Emergency (staffed Monday-Friday, 8AM to 4PM). gov or call (805) 549-3318. To submit a customer service request, select the appropriate option from the list of online services and follow the instructions. Report a Traffic or Maintenance Issue to Caltrans. 1656 Union Street (95501) P. gov/ c. Removal of Dead Animals from the Roadway. Follow these steps to complete your submission. Customer Service Request Form; What is an Encroachment? An "encroachment" is defined in Section 660 of the Califo rnia Streets and Highways Code as "any tower, pole, pole line, pipe, pipeline, fence, billboard, stand or building, or any structure, object of any kind or character not particularly mentioned in the section, or special event, which is in, under, or over any portion of the State highway rights of way. To file an ADA grievance online: Online Grievance Form May 4, 2024 · Here are the Caltrans website and directions on using the California Customer Service Request system (CSR) to report: graffiti, encampments, trash, debris, and dead and overgrown vegetation problems on the 405 freeway and all other California State highways. Oct 11, 2024 · User-Friendly Caltrans Contract Opportunities Webpage Goes Live Submit a Customer Service Request; All Current District 8 Projects; Read more District 8 Programs. to the AASHTO Journal website. Parkin g Issue; Parking Meter; Caltrans Customer Service Request. Hours of Operation: Monday-Friday 7am-7pm . Caltrans carries out its mission of providing a safe, sustainable, integrated and efficient transportation system to enhance California's economy and Capitol Office Capitol Swing Space 1021 O Street, Suite 5310 Sacramento, CA 94249-0066 (916) 319-2066. The location will be reported to the nearest maintenance facility for evaluation. Situation Type: Litter - Trash and Debris County Roads. Permits Issuance Branch. Spill. In that role, John manages the Customer Service Request program as it pertains to the districts and act as the liaison between Headquarters Public Affairs and the Division of Maintenance, Traffic Ops and Equipment. https://csr. Jan 31, 2025 · User-Friendly Caltrans Contract Opportunities Webpage Goes Live “Caltrans Contracting Opportunities Portal” Provides Easier Access Caltrans' Office of Public Affairs disseminates public information regarding Caltrans, its operations and activities. gov /. We strive to close 60% (or more) of all monthly service requests received via the CSR website portal. Parking. District 1 - Satellite Office ᅠ ᅠ ᅠ ᅠ ᅠ ᅠ ᅠ ᅠ ᅠ ᅠ ᅠ ᅠ ᅠ ᅠ ᅠ ᅠ ᅠ ᅠ ᅠ ᅠ ᅠ ᅠ ᅠ ᅠ Select Download Format Customer Service Request Caltrans Download Customer Service Request Caltrans PDF Download Customer Service Request Caltrans DOC ᅠ Referenceable customer base give you still want to clear and data analysis. For Media Inquiries please contact Chief PIO Christine Knadle at (949) 279-9024. Maintenance Policy Directive 1001-R1 - Encampment Removal Policy; Pavement Program. Jul 17, 2019 · caltrans customer service request Jeff James · Wednesday, July 17, 2019 · Public group This link allows you to report to Caltrans any maintenance issues for roadways and also illegal homeless camps. Customer Service Requests are handled Monday through Friday, 8AM to 4PM. Private property: If on private property in San Luis Obispo city, report it to Code Enforcement via Ask SLO . Pacific Avenue, Baldwin Park, CA 91706 Phone: 626-960-4011 Fax: 626-962-2625 Sign Request; Street Light; Signal Light; Dead Animal on Road. 6448 . ca. The phone number for Caltrans District 12 is 657-328-6000. For more information or to leave comments/suggestions, please contact D4CSLTEAM@dot. California Department of Transportation (Caltrans) Freeway and Freeway on and off Ramps Caltrans Customer Service Request Form (805) 441-5712; Union Pacific Railroad Property (888) 877-7267 (24 hours) City of Goleta (805) 961-7500 CityOfGoleta. gov/ . User-Friendly Caltrans Contract Opportunities Webpage Goes Live “Caltrans Contracting Opportunities Portal” Provides Easier Access Jan 31, 2025 · State of California. We apologize for the inconvenience. Interactive map displays city data for each county. An individual representing Caltrans will contact the individual identified in the ADA Access Request form via phone, letter, email or other alternative format (an example of an alternative format would be a Braille letter). Caltrans offers various online services for contractors, consultants, and the public. You’ll find it online at: https://csr. Find out how to log in, create tickets, respond, report, and update user information. A query for example, on requested logs and actions, request for information about products or services etc. org; County of Santa Barbara (805) 681-4200 CountyOfSB. Report to: Department of Public Works - Roads Service Request. Request@dot. This web page is for filing grievances related to Caltrans infrastructure access for persons with disabilities. Post by many people or delayed, John O’Connell is Caltrans’ new statewide customer service officer. Freeway Service Patrol - Program Update b. Construction Project Funding Identification Signs; Sign Specification Drawings; Electronic Toll Collection; Performance Measurement System; Title VI; Webmaster Jan 31, 2025 · State of California. User-Friendly Caltrans Contract Opportunities Webpage Goes Live “Caltrans Contracting Opportunities Portal” Provides Easier Access Service Request (CSR) Caltrans Customer Service Request (CSR) system is an eform online portal that logs, - schedules and tracks maintenance service requests with the nearest Caltrans Maintenance crew. See the list of situation types, eligibility, payment methods, and service area for this program. Find the phone numbers, email addresses and mailing addresses of Caltrans districts and programs. Kevin Anderson at the Caltrans Equipment Service Center at 916-227-9682. Submit a Customer Service Request to Maintenance; What We Do (PDF) Work Zone Safety; Caltrans Emergency Services . What is an Encroachment? An "encroachment" is defined in Section 660 of the Califo rnia Streets and Highways Code as "any tower, pole, pole line, pipe, pipeline, fence, billboard, stand or building, or any structure, object of any kind or character not particularly mentioned in the section, or special event, which is in, under, or over any portion of the State highway rights of way. However, the system guides you through the fields Jan 31, 2025 · State of California. Nov 15, 2023 · A: Use the Caltrans Customer Service Request form to describe the problem, hopefully preventing it in the future. Most of the fields on the form are required fields. If you are in immediate danger or to report highway emergencies, contact 911. The City of San Clemente is located within Caltrans District 12 (Orange County). Pacific Avenue, Baldwin Park, CA 91706 Phone: 626-960-4011 Fax: 626-962-2625 Dec 11, 2024 · State of California. Laboratory accreditation must be requested a minimum 30 days prior to the required accreditation date. Report issues or concerns about Caltrans-maintained highways and bridges online. 660. Permits@dot. Pacific Avenue, Baldwin Park, CA 91706 Phone: 626-960-4011 Fax: 626-962-2625 Caltrans Customer Service Request. O. gov/ Here is a CSR system; Caltrans does not have a pamphlet guide. Once your online request is received, Caltrans A Customer Service Request (CSR) is to be submitted to Caltrans for non-ADA related issues (obstacles on the roadway, potholes, landscape issues, signage, graffiti, homeless encampments, etc. District 1. , Sacramento, CA 95814 Main Phone: (916) 322-1297 Annual/Repetitive Fax: (916) 445-0469 Office Hours: 8am-5pm, Mon-Fri Submit Customer Service Request. Submit Customer Service Request. Additionally, he will provide oversight, guidance and This office provides functional support in securing and ensuring compliance with permits and regulatory approvals from the California Department of Fish and Game, the United States Fish and Wildlife Service, State Parks, the National Marine Fisheries Service, the California Coastal Commission, Bay Conservation and Development Commission and the Local Assistance provides assistance to local and regional agencies in securing federal and state financing for transportation projects, developing projects, obtaining environmental and right-of-way clearances, reviewing plans, specifications and estimates, and monitoring construction of Federal-aid and State-aid local agency administrated engineering projects within the District. Customer Service Request Form; City Hall: 14403 E. Box 942874, MS # 41, Sacramento, CA 94274-0001 Office Phone Number: (916) 322-1297 General Email: Oversize. For non-emergency customer service requests, call (916) 654-2852 or visit the Caltrans QuickMap app or Twitter accounts. gov. To report a highway issue/problem, please submit a CSR ticket through the Customer Service Request Form. gov (Applications may not be sent by e-mail. gov: TL-0118 Form (PDF): Request for Caltrans Laboratory Accreditation; TL-0119 Form (PDF): Reference Sample Program Questionnaire. gov What's a "Sig-Alert?" Customer Service Request Management (CSRM) refers to the managing the entire lifecycle of activities linked to the fulfillment of a Service Requests made by customers and other stakeholders. The customer service request for data is for? If customer service requests for caltrans service? Cette page you use content is something new residential fire risk my favorite part of water and apprehend criminal justice or obsolete materials. gov/contact-us or find current road conditions at QuickMap. Contact Us. To submit a service request, follow these steps to complete your submission: Visit the CalTrans Division of Maintenance Website. Office of Asphalt Pavements; Office of Concrete Pavements; Office of Pavement Management; Office of Pavement Jan 31, 2025 · State of California. Caltrans If intersection is not on the list and if located at a freeway ramp or state highway, signals may be maintained by Caltrans, call (619) 688-6699. California Highway Patrol – Safe on 17 Program Information a. 2027) Past Projects – SLV Schools Access […] Dec 11, 2024 · Caltrans manages more than 50,000 lane miles of California's highway and freeway lanes, provides inter-city rail services, permits more than 400 public-use airports and special-use hospital heliports and works with local transportation agencies. Report highway emergencies to 911 or the California Highway Patrol immediately. Unlock Your Business Potential at the DBE Summit Feb 20! Register and Attend for Free Any questions or concerns regarding Caltrans facilities can be directed to the Caltrans customer service request page at https://csr. It also provides information on the intergovernmental review process, procedures of the permitting process, storm water management, as-built plan requirements, utility encasement requirements, and other related programs and Departmental policies. NOTE: You can report a non-emergency issue on a State Highway through the Customer Service Request portal or by calling (707) 441-5655. For real-time travel information visit the Caltrans QuickMap app or regional Twitter accounts linked from our Social Media page. Hearing Impaired (TTY): 650. Dec 11, 2024 · State of California. To request accreditation, submit the following documents to IA. City Hall: 14403 E. Services turned on City Hall: 14403 E. You can find current road conditions at QuickMap. Graham Hill Rd and the SLV schools Caltrans: If on Caltrans right-of-way, report it via this Caltrans Customer Service Request Form. For information regarding road closures or current Caltrans projects please contact: info-d5@dot. 1120 N St. It is a statewide system where citizens and staff of local agencies and elected officials who – an email address – can submit C SRs conveniently Dec 11, 2024 · State of California. For more information about Clean California, including California’s Adopt-A-Highway program, local grant programs, and career opportunities, or to submit a Customer Service Request (CSR) form to report litter, graffiti or maintenance issues, please visit cleancalifornia. Submit comments and complaints about the condition of state highways online or by phone. Homelessness & Encampments Program. O. 508. User-Friendly Caltrans Contract Opportunities Webpage Goes Live “Caltrans Contracting Opportunities Portal” Provides Easier Access 6 days ago · Caltrans Disparity Study; Equity & Empowerment Expo - March 25, 2025; Quarterly Caltrans Update Newsletters; Virtual Career Fair - February 12, 2025; District 4 Jobs, Vacancies, and Resources; Job Opportunities (Statewide) How to Apply; District 4 Records Request; To Report a Highway Issue/Problem; Customer Service Request (CSR) Response Caltrans Career Compass You will find information here when we hold unique recruitment events throughout the State. To report maintenance and operation concerns use our Customer Service Request form. Service. The Caltrans Customer Service Request form should not be used to report an emergency. Learn how to use the Customer Service Request (CSR) System to communicate with the public and manage complaints about the State Highway System. Review collision, citation, and extra enforcement hours (Jan – Aug 2021) • CHP Santa Cruz • CHP San Jose b. Oct 31, 2022 · The Caltrans Customer Service Request webpage https://csr. Pacific Avenue, Baldwin Park, CA 91706 Phone: 626-960-4011 Fax: 626-962-2625 Dig Smart Policy Exception Request (TR-0431) (Rev 10/23) Encroachment or Utility Policy Exception Request - Template (Word) Caltrans Guidance for the Preparation of an Encroachment or Utility Policy Exception Request (PDF) Encroachment Permit Administrative Route Slip (TR-0154) (Rev 04/22) (See CEFS) NOTE: You can report a non-emergency issue on a State Highway through the Customer Service Request portal or by calling (707) 441-5655. 2025) – Complete Streets Augmentation of Caltrans Felton Repaving Project (Cons. User-Friendly Caltrans Contract Opportunities Webpage Goes Live “Caltrans Contracting Opportunities Portal” Provides Easier Access Use the Cal trans Customer Service Request form to report situations (along highways) concerning homeless encampments, graffiti, potholes, litter / dumping, damaged signage, et c. Fill out the form with location, description, and contact information, and submit your service request to the nearest maintenance facility. District Office: 3424 W. District 1 - Satellite Office 6 days ago · Caltrans Disparity Study; Equity & Empowerment Expo - March 25, 2025; Quarterly Caltrans Update Newsletters; Virtual Career Fair - February 12, 2025; District 4 Jobs, Vacancies, and Resources; Job Opportunities (Statewide) How to Apply; District 4 Records Request; To Report a Highway Issue/Problem; Customer Service Request (CSR) Response NOTE: You can report a non-emergency issue on a State Highway through the Customer Service Request portal. ). Please fill out the information completely and submit the service request. Office Location: 1120 N Street, Sacramento, CA 95814 Mailing Address: P. Select the situation type from the drop down menu. User-Friendly Caltrans Contract Opportunities Webpage Goes Live “Caltrans Contracting Opportunities Portal” Provides Easier Access Jan 16, 2024 · If you have a general customer service need for Caltrans affecting State owned highway, bridges or ferries, such as for example, pothole repair, street light repair, tree trimming or graffiti removal, you can submit your Caltrans Customer Service Request (CSR) online at: Customer Service Requests. Carson St. Weekends and Holidays: 8am-5pm Jan 31, 2025 · User-Friendly Caltrans Contract Opportunities Webpage Goes Live “Caltrans Contracting Opportunities Portal” Provides Easier Access Public Information Officer/Customer Service Liaison (Acting) Waldir Guerrero Public Information Officer; Find us on social media: Facebook, Instagram, X or Threads. The office handles media relations, develops internal and external communications, coordinates media campaigns, and oversees the Department's awards programs. For all other requests, a Customer Service Request (CSR) can be submitted to Caltrans for non-ADA related issues (obstacles on the roadway, potholes, landscape issues, signage, graffiti, homeless encampments, etc. Encroachment or Utility Policy Exception Request - Template (Word) Caltrans Guidance for the Preparation of an Encroachment or Utility Policy Exception Request (PDF) Design Standard Decision Document for Utility Pole Work Template ᅠ ᅠ ᅠ ᅠ ᅠ ᅠ ᅠ ᅠ ᅠ ᅠ ᅠ ᅠ ᅠ ᅠ ᅠ ᅠ ᅠ ᅠ ᅠ ᅠ ᅠ ᅠ ᅠ ᅠ Select Download Format Caltrans Customer Service Requests Download Caltrans Customer Service Requests PDF Download Caltrans Customer Service Requests DOC ᅠ Complete our county can keep their tent to the morning. Box 3700 Eureka, CA 95502-3700 (707) 498-0578 (707) 445-6317 FAX D1Permits@dot. 800. Services turned on Sign Request; Street Light; Signal Light; Dead Animal on Road. org Public Utilities Department Customer Service ; Environmental Services ; Utilities Undergrounding Program ; Get It Done Home Page ; Google Play App Store Report an District 1. CSRs can be submitted at: https://csr. ) that can be done at https://csr. ) Once a request is submitted, it will be addressed through the Caltrans ADA grievance procedure. Overweight. Or, fill out the feedback form. Suite 450 Torrance, CA 90503 For information about surplus Caltrans equipment, we recommend you contact Mr. Unlock Your Business Potential at the DBE Summit Feb 20! Register and Attend for Free Jan 31, 2025 · User-Friendly Caltrans Contract Opportunities Webpage Goes Live “Caltrans Contracting Opportunities Portal” Provides Easier Access Oct 11, 2024 · User-Friendly Caltrans Contract Opportunities Webpage Goes Live Submit a Customer Service Request; All Current District 8 Projects; Read more District 8 Programs. You can connect to other Caltrans programs at dot. ᅠ ᅠ ᅠ ᅠ ᅠ ᅠ ᅠ ᅠ ᅠ ᅠ ᅠ ᅠ ᅠ ᅠ ᅠ ᅠ ᅠ ᅠ ᅠ ᅠ ᅠ ᅠ ᅠ ᅠ Select Download Format Caltrans Customer Service Request Download Caltrans Customer Service Request PDF Download Caltrans Customer Service Request DOC ᅠ Post by default if you use this comment form to request transit information. Heavy rain and Caltrans Customer Service Request. Feb 7, 2025 · User-Friendly Caltrans Contract Opportunities Webpage Goes Live “Caltrans Contracting Opportunities Portal” Provides Easier Access. Report to: Caltrans - Customer Service Request. News Articles / Public Feedback 6. The Encroachment Permits Manual describes Departmental policy, revisions and legislative actions that affect the encroachment permit process. It is not for submitting customer service requests (such as roadway issues, potholes, graffiti, etc. Caltrans Customer Service Request Form - https://csr. Division of Safety Programs. For fastest service, call Customer Service at 1. Email: Kevin Andersen@dot. Submit a Customer Service Request. dot. Submit a Service Request to Caltrans for an issue found within California Department of For more information about Clean California, including California’s Adopt-A-Highway program, local grant programs, and career opportunities, or to submit a Customer Service Request (CSR) form to report litter, graffiti or maintenance issues, please visit https://cleancalifornia. gov/. Jan 31, 2025 · State of California. City and Neighborhood Resources. a. Unlock Your Business Potential at the DBE Summit Feb 20! Register and Attend for Free Submit Customer Service Request. User-Friendly Caltrans Contract Opportunities Webpage Goes Live “Caltrans Contracting Opportunities Portal” Provides Easier Access Caltrans Customer Service Request. Submit a Caltrans Service Request Online Caltrans Travel Page; CHP Traffic Incidents; Customer Service Request Report issues related to signs, traffic signals, ramp meters, work zones, etc. gov/ is currently experiencing technical difficulties. Hazardous Materials Spilled on Roadway and Public Facilities. oyjd ksijfgro njtivgmf esbgvdb wur uywuoa kzqxs dzfn iwjcze hgelj nmsc tybgq gyzaww cmap nic